Privacy policy

🔒 Information We Collect

When you visit or make a purchase on indianfestiva.com, we may collect the following types of personal information:

• Contact Details: Name, billing address, shipping address, phone number, and email address.
• Financial Information: Payment card details, transaction information, and payment confirmation.
• Account Information: Username, password, preferences, and settings.
• Transaction Information: Items viewed, added to cart, purchased, returned, or exchanged.
• Device & Usage Information: Browser type, IP address, and how you interact with our website.
• Communications: Any information you share when contacting our customer support.

How We Collect Information

• Directly from you when you create an account, browse, or make a purchase.
• Automatically through cookies and similar technologies when you use our website.
• From third-party service providers and partners who help us operate our store.

💡 How We Use Your Information

• Order Fulfilment: To process payments, fulfil orders, arrange shipping, and handle returns or exchanges.
• Account Management: To create and maintain your account, remember your preferences, and send order notifications.
• Marketing: To send promotional emails and show relevant advertisements. You may opt out at any time using the unsubscribe link in our emails.
• Security & Fraud Prevention: To authenticate your account and detect or prevent fraudulent activity.
• Legal Compliance: To comply with applicable laws and respond to valid legal requests.

🤝 How We Share Your Information

• With trusted service providers who assist in IT, payment processing, logistics, and customer support.
• With marketing partners for personalised advertising based on your activity on our website.
• When required by law, or in connection with a business transaction such as a merger.
• We do not sell your personal information to third parties.

✔ Your Rights

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Delete: Request deletion of your personal data.
• Right to Correct: Request correction of inaccurate information.
• Right to Portability: Request transfer of your data to a third party.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.

To exercise any of these rights, contact us at Indianfestiva.official@gmail.com.

👶 Children's Privacy

Our website is not intended for use by individuals under the age of majority. We do not knowingly collect personal information from children. If you believe your child has provided us with their data, please contact us immediately for deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.